Solar Knowledge

Solar Knowledge

  Commonly Asked Questions
  • HOW MUCH DOES SOLAR ENERGY COST?

    We believe solar should be affordable for everyone. Get instant approval with Sun Standard's no money down with a qualified credit score.

  • CAN I STORE EXCESS ENERGY?

    Excess energy produced by your solar panels during the day is sent to the utility grid. You receive the power back at night after the sun has gone down. Storage batteries can also be purchased.

  • WHO TAKES CARE OF THE PANEL MAINTENANCE?

    Each customer receives a 25-year manufacturer warranty, which will cover issues related to the manufacturing itself. Routine maintenance, such as cleaning or snow removal, is provided by each homeowner.

  • WHAT HAPPENS AT THE END OF THE LOAN TERM?

    After the term of your loan is complete you officially own the system and enjoy free power for the remaining life of the panels. For additional information Contact Us today.

  • CAN I TAKE MY HOME OFF THE ELECTRICAL GRID?

    Your home will continue to be connected to the electrical grid. Excess energy from your solar panels will return to the grid and you will receive that energy back at night at no cost.


  • HOW MUCH CAN I EXPECT TO SAVE BY GOING SOLAR?

    The amount of savings when going solar varies from state-to-state in accordance with local utility costs. With Sun Standard as your solar provider, you can be certain that your utility costs will be less than what you are currently paying. When you contact Sun Standard a representative will help you understand what you can expect to save by going solar in your area.

  • WILL I HAVE ONE POWER BILL?

    You will receive one bill from your utility company. You will receive one bill for your solar panels. The total cost will be less than what you are currently paying for energy.

  • WHAT HAPPENS IF THE POWER GOES OUT?

    If the power goes out in your area, systems tied to the grid go out also. It is not safe to send power out to the grid where workers are attempting to fix a power outage problem.

  • WHAT HAPPENS IN BAD WEATHER?

    Solar panels will still produce energy on a cloudy or foggy day. Rain and snow may affect production for your system.

  • CAN I ADD MORE PANELS LATER?

    Yes. As long as your roof has the room for additional panels. Simply contact a Sun Standard Solar representative who will guide you through the process.

  • WHAT ARE MY PAYMENTS?

    With Sun Standard, there are zero upfront purchase & installation costs.

  • WHAT IF I MOVE?

    You can either pay off the system when you sell the house, or you can transfer it to the new homeowner.


    If your solar system is financed, transferring of the loan is subject to the lender’s terms of conditions.

  • WHAT IS THE PROCESS FOR GOING SOLAR?

    A Sun Standard representative will visit your home to outline the benefits and savings you can expect by going solar. Our representative will help determine if going solar is right for your home. 1) A survey team will design a customized solar panel system just for your home. 2) A certified installation team will install your solar panel system. 3) You begin saving money immediately!

  • IS SOLAR RIGHT FOR MY HOME?

    Would you like to say goodbye to high utility costs and help the environment at the same time? Then solar is right for you. Get in touch today to learn more or visit Cost of Solar.

  • HOW DOES NET METERING WORK?

    After solar panels are installed on your home you begin producing power. Any excess power your home doesn’t use will be sent back to your utility company. Your electric meter will run backwards. You will feed excess energy to the utility company during the day and then receive it back during the nighttime, at no cost.

  • HOW LONG WILL MY INSTALLATION TAKE?

    Normally installation takes less than 1 day, occasionally it can take up to 2 days if it’s a very large system. Sun Standard takes care of everything involved in the installation of your system, including system design and all applicable permits and inspections.

  • WILL SOLAR PANELS AFFECT THE VALUE OF MY HOME?

    Several studies have shown that installing solar panels immediately adds value to your home and can help it sell faster. 

  • WILL SOLAR INCREASE MY PROPERTY TAXES?

    No. Solar panel installations are property-tax exempt.

Additional Customer Questions
  • HOW DOES NET METERING WORK?

    Net metering is a billing mechanism that gives you credit for the electricity your solar energy system is adding to the grid. During the daylight hours, your system will generally produce more energy than your home is using. As a result, the excess energy is transferred to the grid causing your electricity meter to run backwards. This acts as a credit against the electricity consumed at night or when your home’s use exceeds the system’s output.

  • WHAT DO I NEED TO DO TO MAINTAIN MY SOLAR PANELS?

    It is easy to maintain your solar panels, but there is some occasional maintenance and inspection to help ensure optimal performance. You should wash your panels with water when there is built up dirt or dust. Inspect your panels on occasion to look for any visual defects, and check for rust on the mounting.

  • HOW DO I KNOW WHAT IS COVERED UNDER MY WARRANTY?

    You can refer to your installation agreement for all warranty information.

  • WHAT VOIDS MY WARRANTY BEFORE THE EXPIRATION?

    We advise our customers to avoid tampering with any part of the system. If you believe there is an issue with your system, please call us immediately so that we can send one of our technicians to your home. Opening the electrical boxes or inverter may result in your warranty being voided.

  • WHEN DO MY LOAN PAYMENTS BEGIN?

    Your best resource for any loan information will always be to contact your sales representative. You can also request it by contacting us through our website at www.thesunstandard.com/contactus

  • WHO DO I CALL WITH QUESTIONS ABOUT MY PAYMENTS?

    All questions related to the financing of your solar energy system should be directed to your lender. Their contact information can be found directly at our website.

  • WHO DO I CALL WITH QUESTIONS ABOUT MY SOLAR SYSTEM?

    Please contact our support team at www.thesunstandard.com/contactus 


    We will do our best to answer your question and will dispatch a technician if your system requires maintenance or repairs.

  • HOW DO I CLAIM THE FEDERAL TAX CREDIT?

    The Federal Energy Tax Credit encourages the use of renewable energy by providing a tax credit to owners of an energy property that meets established performance and quality standards. A tax credit is a dollar-for-dollar reduction in the amount of income tax you would otherwise owe.


    While most customers who qualify through Sun Standard have large enough tax appetite to take advantage of the full tax credit, consult your tax advisor for advice on your specific situation.

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